We often commend people when they do big things for us, but how often do we appreciate the little things? When a person does something nice for you and you thank them, it builds them up and encourages them. It means a lot to them, just like it did to the man at the office building. Did your bus arrive on time today? If so, did you thank the driver? The last time you ate at a restaurant, did you thank the waiter for filling your coffee cup a second time without being asked? This is the point I want to make: Develop an attitude of gratitude toward the people in your life.